Assessment & Ordering
Questions on placing the order for your device
The representative was knowledgeable of device options and configurations.
The representative helped us consider more sustainable print practices.
The representative helped us consider more secure print practices.
The representative provided helpful options to fulfill our document goals.
Overall how would you rate the assessment process?
Device Delivery
Questions on how the device was dropped off
I was contacted at least 24 hours before the scheduled delivery of our device.
The new device was delivered within the scheduled time frame.
The new device arrived damage free and was placed in the correct location.
Overall how would you rate the delivery experience?
Device Training
Questions regarding the training class
The training helped us learn about features, sustainability and security options.
The trainer was knowledgeable of device options and features.
The trainer was helpful and answered our questions effectively.
Overall how would you rate the device training?
Name
Name
Optional: Leave blank if you would like to remain anonymous
Optional: So we may contact you to resolve an issue