Assessment & Ordering
Questions on placing the order for your device
The representative was knowledgeable of device options and configurations.
The representative asked good questions and listened to our needs.
The representative helped us consider more sustainable print practices.
Overall how would you rate the assessment process?
Device Delivery
Questions on how the device was dropped off
I was contacted at least 24 hours before the scheduled delivery.
The device was delivered within the scheduled time frame.
The device was placed correctly and was damage free.
The device was unwrapped and plugged in.
The device may still need to be networked by your IT at this point
Overall how would you rate the delivery experience?
Device Training
Questions regarding the training class
The training was thorough and informative.
The trainer was knowledgeable of device options and features.
The trainer was helpful and answered our questions.
Overall how would you rate the device training?
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